Customer — Dana Whitfield
Proposed Altumo's idea — not something Brad asked forOPP-005 — one customer record across both businesses. The highest-value idea in the spec, and the one that requires noticing that two websites are one operator.
Contact
NameDana Whitfield
Phone(604) 555-0134
Email[email protected]
SinceMarch 2021
AvailabilityCommutes to Whistler — early drop / evening pickup
Vehicles
2017 Subaru Outback148,200 km · open
2009 Toyota Tacomasold 2023
Bought the Outback from Distinct Auto
Sales in March 2021 — the same record, both businesses.
History
| Date | Vehicle | Work | Outcome | Total |
|---|---|---|---|---|
| Aug 2026 | Outback | Front brakes — photo quote | awaiting approval | — |
| Nov 2025 | Outback | Winter changeover + storage | done | $180 |
| Jun 2025 | Outback | 120k scheduled maintenance | done | $742 |
| Jun 2025 | Outback | Rear pads recommended | declined | — |
| Mar 2021 | Outback | Purchased · Distinct Auto Sales | sale | — |
This is the point of the screen. The purchase, the service history, the declined work and the tire storage are one record. Today the dealership doesn't know its customer is in the service bay, and the shop doesn't know it's servicing a car it sold.
SCR-008 · J B Autocare prototype · all screens