Training & docs
Packaging Standing deliverableStanding deliverable set — ships with every system, not requested per project.
Training program
Any built system is useless until people are properly trained on it. The training program is the most important element of the delivery, not an afterthought to it.
| Track | For | Covers |
|---|---|---|
| Approving work | Brad | The queue, what a range means, when to edit vs send, what the record proves later |
| Front counter | Service advisor | Intake, booking, capacity, found-work conversations |
| In the bay | Technicians | Photographing findings, recording declines, odometer capture |
| Dealership | Registered salespeople | Disclosure completeness, all-in pricing, what the law requires of a sent message |
Each track has hands-on exercises against realistic data, a competency checklist and an assessment. An in-app guided tour is a complement to this, never a substitute for it.
Also delivered
DocumentationTopic-organised markdown, plus web docs inside the app
llms.txtMachine-readable entry point for the docs
Unit testsA real suite specified alongside the build
API & MCPFull API surface and an MCP server
SpecThis specification — the document you're reading
SCR-024 · J B Autocare prototype · all screens