Quote review
✓ RequestedQuoting from photos — one of the three capabilities you said yes to.
What the customer sent
CustomerDana Whitfield · Whistler commuter
Vehicle2017 Subaru Outback · 148,200 km
Described“Grinding from the front when I brake, started last week coming down the Sea to Sky.”
front left rotor
through wheel
through wheel
pad thickness
close-up
close-up
rotor face
scoring visible
scoring visible
Draft quote
$430 – $610
A range, never a single number. A photo cannot establish rotor runout or caliper condition, and presenting a firm price it cannot support is exactly the kind of representation the Business Practices and Consumer Protection Act reaches.
| Line | Low | High |
|---|---|---|
| Front pads & rotors (parts) | $240 | $330 |
| Labour | $160 | $220 |
| Shop supplies | $30 | $60 |
Why the range is wide: photo 3 shows scoring consistent with rotor replacement rather than resurfacing, but caliper slide condition is not visible. If the calipers are seized the high end applies.
Message that will go to Dana
Hi Dana,
Thanks for the photos — they were genuinely useful. From what I can see, the front pads are
worn down and the rotor is scored enough that I'd want to replace rather than resurface it.
Based on the photos, I'd expect this to land between $430 and $610 including parts, labour
and shop supplies. I want to be straight with you that this is a preliminary range from
photos, not a firm quote — I can't see the caliper slides from the outside, and if those are
seized it goes to the higher end. I'll confirm the exact number before I do any work.
Given you're commuting to Whistler, I can take the car on an early key drop and have it back
to you the same evening.
Brad
J B Autocare · (604) 815-0085
SCR-004 · J B Autocare prototype · all screens