Message record
✓ RequestedWriting the follow-up emails, plus OPP-020 — the estimate → approval → invoice trail.
Everything sent, kept as sent
| Date | To | About | Drafted by | Approved by |
|---|---|---|---|---|
| 25 Aug 14:02 | Wei Chen | Job complete · 2016 328i | System | Brad |
| 24 Aug 16:40 | Andrew Pike | Quote · brake fluid + rotors | System | Brad |
| 24 Aug 09:15 | Colleen Fraser | 90k service reminder | System | Brad |
| 21 Aug 17:20 | Marilyn Joseph | Pre-purchase inspection booked | System | Brad |
Drafted-by and approved-by are separate columns on purpose. On the repair side that record is what answers a pricing dispute in a province with no statutory estimate cap. On the dealership side it is what attaches a VSA registration to a price representation, which the law requires.
SCR-014 · J B Autocare prototype · all screens